Return & Refund Policy

1. Inspection & Acceptance Period

Wholesale buyers are entitled to inspect parcel contents upon delivery. If any manufacturing defect (hole, color bleeding, stitching defect) exceeding AQL 2.5 standard is identified, you must notify our customer support team within 48 hours of parcel receipt.

2. Conditions for Return

Returned goods must be in their original factory master blister packaging with undamaged barcode tags. Partial blister packs or unpacked single garments cannot be accepted for refund unless verified as defective.

3. Replacement or Credit Note

Approved returns will be promptly replaced with fresh stock lots from our Uttara Central Warehouse Hub or refunded via mobile banking / bank transfer within 3-5 business days.